Frequently asked questions about our car auction

Yes, it is important to check the cash value of your rental and to check whether there are lease transfer fees or selling costs between dealerships with the manufacturer or your financial institution.

Yes, but it is important to validate with your selling dealer (where you are buying your new car) to get their authorization. It is important to mention that the accommodation is between merchants. In addition, your new car must be chosen and the steps to acquire it must be started with the selling dealer. The delay must be more or less 10 days before taking possession of your new vehicle. If the dealer decides to keep the vehicle after all the procedures, your fees remain applicable since you will have benefited from a higher value thanks to us.

The buyer should normally take possession of your vehicle in 7 to 10 days following the car auction or according to the availability established when you registered. The buyer makes the payment when taking possession of the vehicle.

If you do not receive an offer or if your floor price is not reached, you will be notified after the auction closes. You will not be charged any fees and you will be invited to put your vehicle back on sale at the next Aukcio auction while revising your floor price.

A network of several dozen dealerships and used vehicle dealers established throughout Quebec and trustworthy.

Your Vehicle will be sold automatically only if your floor price is reached or exceeded during the auction. If this is the case, you agree to proceed with the sale of your vehicle. You can also accept or refuse an offer from a dealer following a call from one of our representatives. You will then have the option to cancel the sale, For a fee.

If the buyer is dissatisfied with the vehicle, he is required to notify the aukcio team, which acts as an arbitrator between you and him. We will do everything in our power to facilitate negotiations between the parties and will cancel the sale if necessary. Please note that the fee remains applicable in the event of your vehicle being forgotten or misdeclared if the sale is cancelled.

If a sale is made with aukcio and you wish to cancel the transaction, a cancellation fee of $300 or 1% of the sale price plus applicable taxes will be required by credit card. Refusal to sell after reaching the minimum price or accepting an offer is considered to be a cancellation. As well as a bad statement by the seller leading to a cancellation.

There is no charge to use the platform. Referral fees only apply when your vehicle is sold. This equates to a minimum amount of $300 or 1% of the sale price (for vehicles of $30,000 and over). They will be deducted from the sale price. These fees will have to be paid in case the floor price is reached. In the event that you accept an offer that is less than the minimum price, the fees remain applicable. They will be payable by credit card upon cancellation.

The buyer is responsible for communicating with you and coordinating the taking possession of your vehicle. Transport will be at the expense of the buyer. He will also work with you to determine the best payment method. Please note that the fee will be deducted from the amount of the sale. (example of a vehicle sold for $30,000 = $29,700 ($30,000 - $300).

We suggest that you do your research on the current market in order to get your own idea. We advise you to keep in mind that our buyers are dealers who must resell the car later. We also suggest that you use our evaluation system accessible via our online chat. For more advice, you can write to us at info@aukcio.ca.

Car auctions take place every Tuesday. You can launch your vehicle on the platform at any time, but you still have to wait until Tuesday for the auction. From the start of the auction, a maximum of 48 hours are required to obtain the results. If your vehicle is sold, the buyer must normally take possession of it within 7 to 10 days following the auction.